eStatement is an electronic statement that is an exact replica of a paper
statement that is available through eBanc internet banking. As soon
as your statement is prepared, it appears on eBanc. We'll send you an email
letting you know when it is available for viewing. eStatements replace paper statements sent through the mail.
Secure online storage of your checking, savings, or home equityline
No mail delays.
View up to the past 16 months of account statements.
eStatement is an electronic statement. It is an
exact replica of a paper statement, except that it available through eBanc
internet banking. As soon as your statement is prepared, it appears on
eBanc. It replaces the paper statement sent through the mail.
You must have a user Name and Password for eBanc, and
then enroll to begin receiving eStatements. A link to an online eStatement
Enrollment form is available when you Log In to eBanc under the Preferences
also sign up for eBanc or eStatements through your Customer Service Representative or by calling
Is it secure when I transmit my account number
from the enrollment form?
Yes. Your information is sent
through a secure connection. To ensure that the
information is being sent from a secure server, the address will start with
https:// rather than http:// and you will notice that you are receiving the
information from an SSL server securely if you see a
closed padlock at the bottom of your screen like this:
Yes. Only one account from the combined statement need be listed.
If you receive a separate statement, then that account number would
also have to be enrolled.
You must be an owner to receive these statements.
eStatements use Adobe Reader 10 or later.
Combined Statements. Customers who prefer to
see all of their accounts on one statement choose combined statements.
With eStatements, eBanc will send an email to
you when your statement has arrived on eBanc,
instead of a statement via mail. The
email will provide a link to eBanc so you can Log In.
Once logged in, select your checking account, and a "Documents"
button will be available. Clicking the Documents
button will provide a list of the months that statements
are available for viewing.
All of your combined accounts will be on this eStatements. (Some accounts
may not be eligible for combined statements.)
Any account that is on a combined statement will only be
viewable through the primary checking account.
Separate Statements. If you prefer to view a
completely separate statement for each account, you will need to enroll each
account separately. Instead of receiving a statement via mail, eBanc will send an email to
you when your statement has arrived on eBanc.
Log in to eBanc to view the eStatement, then select the
particular account you'd like to view. Click the "Documents" button, and a
list of the eStatements will appear. Select the month you would like to
eStatements are an exact replica of the statement you had
been receiving in the mail. It is an account listing for the same period
of the paper statement. If you choose combined statements, then the
eStatement will also include a combination of your accounts.
The "Previous Statement" provide links to view checks.
The "Previous Statement" link displays all the
transactions that occurred since the last statement
The Previous Statement for a Checking
Account, for example, will provide the Date, Check Number, Description, Debit,
Credit, and Balance for 30 days after the beginning of that statement.
The eStatement will provide will also
provide a Summary of Accounts, and your checks sequenced. The time period
will always begin from the balance last statement, and up to sixteen (16) months
of eStatements will remain available on eBanc.
Yes. Use the print button available on your browser.
This printer friendly version will look exactly like the statement you had been receiving in the mail.
Your eStatement will remain on eBanc for up to sixteen
(16) months. The history builds from the time you sign up for eStatements, so
the sooner you enroll, the sooner you will start to build your online
Can I go back to see last month's statement
after I get this month's?
Yes. Each of your eStatements
will be listed separately and will remain on eBanc for
up to sixteen (16) months.
When I enroll, I see the message "No email address found for primary
Call Processing at 1-800-267-3610 during regular
business hours for assistance.
Only one email address is accepted for eStatement delivery. Call
Processing at 1-800-267-3610 during regular business hours for assistance.
I entered my email address, but I cannot proceed with enrollment.
You will need to enter your email address once to "Verify or Change
email" and a second time to "Confirm email". The email addresses must
match exactly in order to continue.
The "eStatement Disclosure" link must be clicked open to read; then the
checkbox will be activated.
When I click on Documents, and then
Account Statement, I receive the message "No Documents Are Currently Available
First, try again. As with any page request over the
internet, there is a chance that the server is busy.
Note: There is an option for "Checking Statement" and "Checking
Statement - Images". If your account statement has images of the deposit
tickets and checks included, change this drop down option to "Checking
Statement - Images".
If you are enrolled and continue receiving this message
after the time when you normally would have received a statement, call
Processing at 920-743-5551 or 1-800-267-3610. We will verify that the
account you are trying to review has been enrolled.
If you choose a combined statement so you can view all of
your accounts in one click and a single print, then your eStatements will appear
under the main checking account only. All other accounts that had been
requested to be on the Combined eStatement will receive the message "No
Documents Are Currently Available For Viewing".
I can't close out of the "Document Search" that pops up.
There is an X in the bottom right corner of the screen
that will close the "Document Search" page.
| 217 N. 4th Avenue, Sturgeon Bay, WI 54235-2405
(920) 743-5551 or (800) 267-3610
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