ALERT: Mobile Phone Scam Targets VISA Check Card Holders

January 23, 2012 -- Baylake Bank is alerting the public of a mobile phone scam that is being used to fraudulently obtain VISA check (debit) card account information.

The voice recording informs customers that their VISA check card may be compromised due to suspicious activity. It then takes the caller through an automated process and asks for his/her debit card number.

The bank is warning that this is a fraudulent attempt to obtain VISA check card account information, and notes that Baylake Bank will never ask you for your password, or Personal Identification Number (PIN). However, they may confirm personal account information or your card number if you initiate the call to help verify your identity.

If you believe you have released any information in response to a scam, or feel you have compromised your account information, you should immediately proceed with the following:

(1) Contact your bank to close the card immediately. If after regular business hours, contact the 1-800 phone number on the back of your check card.
(2) Contact your local law enforcement agency and report that you have been scammed and are now the victim of fraud.
For more information, contact your local Baylake Bank Financial Center, or call 1 (800) 267-3610.


Equal Housing Lender.  BayMember FDIClake Bank, a Baylake Corp company, serves its Wisconsin communities from financial centers in Brown, Door, Green Lake, Kewaunee, Manitowoc, Outagamie, Waupaca, and Waushara counties and from its website at www.baylake.com. For more information call (920) 743-5551 or 1-800-267-3610.